From 12 April, I will be back to work. I'll be catching up on all of the cancelled appointments and won't be taking on new clients at this time. I will review this later in the year. Can't wait to see you all! 💕🌈😷
Useful Information
All services will benefit from clean hair, so please wash your hair the night before or the morning of your appointment. Also, you will need to wash any colour off yourself, but I will advise how to do this.
I provide nearly everything needed for appointments at home, except for towels. I would need a chair, a side or a table to work from, and access to a nearby electrical socket. If you have a mirror we can use, I will love you forever 😍!
I have a lot of equipment to carry, so please advise if it’s difficult to park at your property. A heads-up on nearby parking would be great.
For Wedding and Special Occasion hair, please wear something with a wide neck, a zip, or a button-down (no hoodies), so you can get changed without messing up your hair.
Small Print
Any new chemical services will require a skin test. Skin tests must be carried out a minimum of 48 hours before an appointment. Any appointment booked where the skin test is not carried out will be cancelled.
Payment is via cash or bank transfer, and must be paid at time of service.
Trials are advised for weddings but are not compulsory.
We are happy to give estimates, but everyone’s hair is different, and so a final price will be given after a consultation.
For hair extensions - the price will be stated following a consultation. A non-refundable deposit is required to book.
Deposits may be required for long appointments, wedding parties, and at busy times such as Christmas.
Appointments cancelled with less than 24 hours notice will incur a cancellation fee or loss of deposit.
We take every precaution to avoid damage to clothes or furnishings, but no responsibility can be taken for accidents. We advise wearing old clothing and taking precautions to protect the area where I will be working in your home.
I respectfully ask you not to smoke while I am working in your home, as I don’t want me or my equipment to smell of smoke for other appointments. Equally, my home salon is strictly no smoking.
I work with sharp tools, hot equipment, and dangerous chemicals. If you have small children, for everyone’s safety, please ensure that you have someone available to look after them.
Skin Tests
For new clients having chemical services, or anyone who hasn’t had an appointment for six months, or anyone that has had serious illness, including Corona virus (whether you felt poorly or not), a skin test is required at least 48 hours before your chemical appointment. A skin test is a 5-minute free appointment where some hair colour is mixed and applied at the back of your ear or in the crease of your elbow. You then monitor the site for the next 48 hours. I will message you to check that no reaction has occurred before your appointment.
Privacy, Cookies, and GDPR
This web site does not use cookies, and we don't track your browsing at all.
This web site belongs to "Pink Hair", which is the business owned and operated by me, Helen Wilkins. The Data Protection Officer is David Wilkins. I process your personal information to serve you better. This personal information includes three main kinds of information: appointment dates and times, technical information regarding how I work on your hair, and photographs. I keep all of this data securely in paper records, my own secured mobile phone, and in Cloud services including my accounting system (QuickBooks) and a reporting database. I never share your personal information with any other companies or people. Your data is never transferred outside of the UK.
For chemical treatments, I keep a record of skin tests. This is needed for your safety. Some photographs will be posted to my social media, if you consent, and will therefore be outside of my direct control. I never use your personal data for marketing or advertising to you. I do not process your data with any automated system. You can ask me to delete or anonymise your data at any time. If you do, I will do so as far as possible. However, this may mean that I have to re-do skin tests or other checks before treatments.
Thanks for sticking with it and making it all the way to the bottom of the page! I look forward to seeing you!